Frequently asked questions
Can't find your answer? Write to hello@touchmosaic.example.com.
What exactly is in a kit?+
Every kit includes your printed numbered grid, a full set of pre-measured paint pots matched to your design, a color key, an instruction sheet, and a practice card. Frames are optional add-ons at launch.
Do I need any painting experience?+
None at all. If you can press a fingertip into paint and onto paper, you can finish a design. The grid tells you exactly where every color goes.
How long does a design take?+
A beginner grid (about 2,500 touches) is a relaxed afternoon or two. Detailed designs with 10,000+ touches are meant to be savored over a couple of weeks of evenings.
Can I use my own photo?+
Yes — that's our favorite part. Upload a photo, and we'll turn it into a fingertip grid with a preview you can see before you decide anything.
Is my uploaded photo private?+
Always. Photos are stored privately, never shown publicly, and never used for marketing or training without your separate, explicit permission. You can request deletion at any time.
What ages is this for?+
Kids' designs work well from about age 6 with a helper. Classic and Detailed kits are designed for teens and adults.
Is the paint safe and washable?+
We're finalizing a non-toxic, skin-safe acrylic that washes off hands with soap and water. Final specifications will be published before launch.
When can I buy a kit?+
We're in our waitlist phase. Join the list and you'll be first to know when kits go on sale — waitlist members get launch pricing.